California Alcoholic Beverage Control (ABC) Certification Practice Exam 2025 - Free ABC Certification Practice Questions and Study Guide

Question: 1 / 400

What technique should an alcohol server use when refusing service to a patron?

Promise a free drink next time

Be courteous but firm

The reason why the other options are incorrect is because they can potentially escalate the situation or lead to the server breaking the law. Promising a free drink may encourage the patron to continue drinking, ignoring them is rude and can lead to confrontations, and challenging the patron to prove sobriety is not the server's responsibility and may result in an aggressive response. Being courteous but firm allows the server to politely and professionally refuse service without causing further conflict.

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Ignore the patron until they leave

Challenge the patron to prove sobriety

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